Privacy Policy

Mumba Lodge respects the privacy of its guests and visitors and is committed to protecting any personal information that may be collected through our website. Below, we explain how the data is collected, used, stored, and protected.

1. Collection of Personal Information

We may collect personal information from users, such as name, email address, phone number, or other relevant details, when they:

  • Submit contact forms or reservation requests on our website.

  • Request information about accommodation, events, or services offered by Mumba Lodge.

2. Purpose of Data Collection

The information collected is used to:

  • Process reservation requests and provide requested information.

  • Send confirmations, communications related to stays, or other services.

  • Send promotional and informational communications, when previously authorized.

  • Enhance the browsing experience and optimize website functionality.

3. Protection of Personal Data

Mumba Lodge adopts appropriate technical and organizational security measures to protect users’ personal information from unauthorized access, misuse, or disclosure.
However, no data transmission over the Internet is completely secure, and therefore, we cannot guarantee the absolute security of information sent electronically.

4. Information Sharing

Mumba Lodge is committed not to sell, exchange, or transfer users’ personal information to third parties, except in the following cases:

  • When necessary for the provision of requested services (e.g., processing reservations).

  • When required by law, court order, or competent authority.

5. Use of Cookies

Our website uses cookies to enhance the browsing experience. Cookies are small files stored on the user’s device and can be disabled in the browser settings. However, disabling them may limit some website functionalities.

6. Data Storage

The information collected will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legislation in Angola.

7. Users’ Rights

Users have the right to:

  • Access, correct, or request the deletion of their personal data.

  • Withdraw consent for data processing, where applicable.

To exercise these rights, users may contact us directly through the means provided on the website.

8. Changes to the Privacy Policy

Mumba Lodge reserves the right to modify this Privacy Policy at any time. Any changes will be published on this website, and users are encouraged to review it periodically.